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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cornelius Webster

February 6, 2026

5  out of  5
rating by Cornelius Webster
"This Agency was great and friendly. They really broke down all coverages and explain what I was paying for. Thank you guys."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alia Gillespie

February 4, 2026

5  out of  5
rating by Alia Gillespie
"I have had the best experience with Janee these past few weeks. I’m in the process of changing coverages, adding policies, and more. I’ve had a bunch of questions and Janee has been there with me every step of the way! She is absolutely amazing. Patient, kind, compassionate, knowledgeable and resourceful are a few words that describe her. She has made this process so easy. This office and State Farm are extremely lucky to have her. She’s invaluable."
We responded:
"Alia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kelly McLeod

January 22, 2026

5  out of  5
rating by Kelly McLeod
"Breann was so great to work with. She was very personable and found a lot of savings for my auto insurance. Highly recommend!!"
We responded:
"Kelly, thank you for your wonderful review of State Farm Agent Jeremy Higginbotham’s Team! Kelly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jeremy Higginbotham’s Team! "
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A J

January 20, 2026

5  out of  5
rating by A J
"This review is specifically for Mitchell. Very professional and explained all options. Patiently answered all my questions and recommended coverage based on my needs. Highly recommended to do business with."
We responded:
"Thank you so much for the 5-star rating, A! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Karley Willis

January 13, 2026

5  out of  5
rating by Karley Willis
"Breann was great and so knowledgeable!"
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Rajdeep Jogi

January 9, 2026

5  out of  5
rating by Rajdeep Jogi
"Mitchell is great to work with and we will continue to be with the agency because of him, thank you Mitchell"
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Lynn Carter

December 30, 2025

5  out of  5
rating by Lynn Carter
"Janee Donatiu was very kind and helpful."
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Sherry

December 9, 2025

5  out of  5
rating by Sherry
"Good service, answer all my questions, explained what I did not understand! Good customer Service, Called back and polite. Bre did an excellent job!"
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Shawn Wu

December 2, 2025

1  out of  5
rating by Shawn Wu
"On December 2nd, I received a message indicating that my payment was past due. I immediately called the office to clarify the situation. Unfortunately, the individual who answered the phone was not helpful in resolving my concern. During the call, I overheard comments that appeared to be complaints about immigrants. This was deeply troubling and felt discriminatory."
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F. Oluyemi Shivers

November 20, 2025

5  out of  5
rating by F. Oluyemi Shivers
"State Farm Agent Logan Saunders was great in helping me lower my coverage by 40%! Thanks!"
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Kevin C

November 19, 2025

5  out of  5
rating by Kevin C
"Jeremy and his team are the best, I've had to work with very professional and care. Thank you Jeremy for everything you do!"
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BamMom Fox

November 14, 2025

5  out of  5
rating by BamMom Fox
"James was a pleasure to talk to; he understood my insurance needs and projections for more and less coverage at a later date. He made the whole process of getting new coverage so easy."
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Richard

November 12, 2025

5  out of  5
rating by Richard
"Will did an excellent job for me today and was a pleasure to work with."
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Curt Bridges

November 6, 2025

5  out of  5
rating by Curt Bridges
"Great affordable rates that compare to Progressive & Geico Breann McKenny is the best!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Also, I agree.... Breann is the best! "
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Chan Kao

October 30, 2025

1  out of  5
rating by Chan Kao
"I have Jeremy Higginbotham as my state Farm insurance agent over 10 years with two autos, a property, a renter insurance and each time i got my autos bills i like to pay my bill 6 month in advance of each auto and my property as well and renter for my daughter i set as automatic payment. I found out something that was not right, i got letter from county that my car is on Pending Registration Suspension, and i didn't have insurance cover for month and my daughter drives this car to school, i sent email to the owner for week, no one respond then i made a phone call, now i found out the owner never check his email as his stuff didn't know what is going on on my case, so i had to explain and sent him the copy of the letter from county again, and he said he will find out how to solve this problem as he said the girl work there left the company and didn't complete my new quote policy of my change as i bought new car. any way a week later he didn't call me back, so i went to their office, he said he will call me back after he discuss with owner, and third week he called me back that i have two options to solve this problem, i think this problem they should responsible to it directly, not me to pay for the fine to county and other things is they put wrong information in my car policy even i was sitting there i told all that, my dad age 22 years old, my driven year is 35 years (wrong), i like STATE FARM BUT I NEED TO FIND NEW AGENT"
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Achara Arnold

October 29, 2025

5  out of  5
rating by Achara Arnold
"Will Tyson is very professional, helpful, and polite. We received the quote in a timely manner and he followed up after giving us time to review the quote. We saved money switching to Statefarm! Thanks Will!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rachael

September 10, 2025

5  out of  5
rating by Rachael
"Mitchell Davis helped me get auto insurance and was incredibly pleasant to work with. He explained various points of confusion to me and ensured that I received every discount I could. He is incredibly responsive and helpful. Highly recommend!"
We responded:
"Thank you for your kind words regarding Mitchell! He is truly a great person and team member. Jeremy"
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AJ Vourakis

September 3, 2025

5  out of  5
rating by AJ Vourakis
"These guys are the best! Will Tyson is the man who helped me with my insurance and he’s amazing! Worked with me to get me where I wanted to be for a long time and really did a great job! This is a great agency and State Farm is top of the line. Will and everyone else here is top of the line too! Definitely recommend 10/10. Stars Oh and the fre defensive driving course- amazing thing to offer. Could not be happier with my experience with this agency and with Will."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandeep Kumar Pothula

August 25, 2025

5  out of  5
rating by Sandeep Kumar Pothula
"I absolutely recommend Mitchell as an agent if you are looking to switch. He provided clear guidance, was always available to answer questions, and made the entire process seamless"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kernyu Park

August 19, 2025

5  out of  5
rating by Kernyu Park
"James was prompt and resourceful when it came to providing me with the best car insurance quotes and also followed up with whether I will be bundling with renter's insurance. Will recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Asher LaTurno

August 14, 2025

5  out of  5
rating by Asher LaTurno
"Jeremy provided excellent advice, was exceptionally kind, and communicated clearly. If you are looking to get a quote or have any inquiries in general, ask for Jeremy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patrick Hernandez

July 30, 2025

5  out of  5
rating by Patrick Hernandez
"Janae, I appreciate the urgency and the kind vibe to assist me with my inquiry. It was my pleasure to have your professional assistance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mishi Banerjee

July 23, 2025

5  out of  5
rating by Mishi Banerjee
"I absolutely recommend Mitchell as an agent if you are looking to switch (which you should). My lord, Allstate was an absolute nightmare with the overcharging and just horrible service. Then I met Mitchell and he did a State Farm quote for me and I kid you not, I am saving about $160 a month with them now compared to Allstate. He even told me how overinsured I was when I said I would like the same coverage as I had before, which he didn't have to tell me [Allstate never did until I told them I was switching!] considering I am very naive with all of these things. Like... he essentially was like stop paying so much for no reason, and what agent does that? None, because all they care about are sales. But Mitchell actually cares about you and your wallet and that's just awesome. And then he told me of other courses I could take to lower my premium even more, and it has just been a great experience. He is attentive, listens, and is really good at explaining to someone who knows absolutely nothing about being an adult who has insurance. Highly recommend. 10/10!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alile

May 2, 2025

1  out of  5
rating by Alile
"I've been with State Farm over 20 years. And have been very satisfied with State Farm, and all my agents, until now. The service that I received from his staff, was very unprofessional and insulting. And because of my experience, I decided to choose another agent."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Mike Wiles

April 29, 2025

5  out of  5
rating by Mike Wiles
"I can't say enough about the price and mostly the service I have received from Jeremy Higginbotham Statefarm. My agent Mr. William Tyson has really gone to great lengths to get us the best Price and saved us a lot of money for our insurance. But he as also spent a lot of time to help us resolve a matter about our insurance, and I think it shows the kind of people you deal with at the Higginbotham Statefarm agency. Mr.Tyson is certainly an employee that is a credit to this agency, with his commitment to service and saving customers money."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"